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IT Services & Software Solution Provider
Rigel Networks
Customer Relationship Management system improves interaction, efficiency, and effectiveness for acquiring, supporting, selling, and managing customers. CRM helps companies to benefit from marketing campaigns, faster sales cycle, and improved customer service.

For over a decade companies have used CRM to meet challenges like competitive business, innovation, and advanced resource utilizations. A 360-degree view of customer interaction history ensures consistent customer communication and increases customer satisfaction. It also allows businesses to detect early warning signs of competitive advances. A good CRM solution will enable a business to acquire customers, cater to their needs, increase the value of the customer to the company, retain valuable customers, and determine which customer can be retained or given preference.

Rigel Networks delivers easy-to-use, powerful and complete CRM architecture that empowers every business aspect. We offer on-demand application sharing service that optimizes customer’s interaction. Our CRM provides a suite of services and programs that enables business to redefine its success.

To increase the effectiveness of sales and to take advantage of marketing campaigns, Rigel Networks’ CRM improves the entire process at the lowest cost of ownership. Our CRM system is a comprehensive market-leading solution that integrates marketing, sales and service divisions effectively.

Our solution can improve customer service by facilitating communication in several ways:
Increase and manage sales effectively
Deliver a single informed view of every customer
Strengthen customer relationship with the company
Integrate other functional systems into the CRM program
Provide product information on website for easy and round-the-clock access
Provide fast mechanism for registering and handling customer’s problems/grievances
Design each customer’s service strategy, based on their requirements and

CRM Application - Associated Domain

CRM Application - Associated Features
Customer Management
Employee Management
Bid Tracking System
Sales Summary
Marketing Management
Customer Appointment Management
Product Management
Vendor Management

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